Email Article

Posted: November 23, 2021

AMO Plans: Notice regarding new pharmacy benefit manager in 2022


We are pleased to announce that, starting January 1, 2022, our new pharmacy benefit partner will be SmithRx. You will be receiving a new Healthcare ID Card that will include the new information for SmithRx in the bottom left corner along with new phone numbers on the back of the card. There will be no changes to the Plan's current prescription benefit design.

Please note, there will be no changes to the existing Blue Cross Blue Shield (BCBS) information on your new Healthcare ID Card. All BCBS information remains the same and no action is required.

The delivery of your new Healthcare ID Card is anticipated to be on or about December 15. It is important to keep using your current Healthcare ID Card until December 31, 2021. Starting January 1, 2022, you will need to present your new card at the pharmacy so your pharmacist can update SmithRx as your new pharmacy benefit manager and fill your prescriptions.

Please note: If you are MEDICARE PRIMARY, your prescription drug plan will continue to be administered through Elixir in 2022.

Click here for additional information on SmithRx and their online tools and resources. You will be able to access these online tools at www.mysmithrx.com starting on January 1, 2022.

We want to reassure you that we are working hard to ensure this transition will be smooth and seamless. If you have any questions, please be sure to contact the AMO Medical Benefits Department at 800-348-6515 extension 12 or via .